Frequently Asked Questions
Everything you need to know about our handcrafted home fragrances.
What kind of wax do you use in your candles?
At Scented Aromas, we use a premium, 100% natural soy wax blend. This ensures a cleaner, longer-lasting burn that is eco-friendly and free from paraffin toxins.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Please allow 1-2 business days for our team to hand-pour and pack your order with care.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely in love with your scent, you can return unused products in their original packaging for a full refund or exchange.
Are your fragrances safe for pets?
Yes, our scents are formulated with high-quality, phthalate-free fragrance oils and essential oils. However, we always recommend burning candles in well-ventilated areas away from pets.
Can I track my order?
Absolutely. Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
How do I prevent my candle from tunneling?
To ensure an even burn, always allow the wax to melt completely across the top to the edges of the jar during the first use. Always trim the wick to 1/4 inch before relighting.